After the parcel: three clocks and one risk nobody quotes
Review QC promptly, track storage and after-sales deadlines separately, and keep the parcel and payment records through delivery.
Waiting to combine items can be useful, but it can also consume the return window. The archived storage notice below was read on 10 October 2026; the return and customized-storage articles were checked again on 14 October 2026.
The clocks, and what starts each
| Clock | Length | Starts at |
|---|---|---|
| Free storage, normal packages | 90 days | The received status |
| Free storage, abnormal packages | Shorter, published separately | Being signed for |
| Return or exchange | 120 hours | The next hour after the status changes to Stocked in |
Check the actual timestamp and deadline in the account. The current customized-storage article describes 90 free days from warehousing, with one paid extension of up to 30 days and disposal rights after 120 days. Confirm the applicable deadline before waiting.
Returns, which are narrower than the window suggests
The 120 hours only apply to goods the seller offers guaranteed returns on, in resaleable condition. The published ineligibility list is long and one entry on it is written by you rather than by the goods: items whose packaging, tags or accessories were removed at the user's request.
The after-sales column of the same table says the operator negotiates with the seller and the shop makes the final call. That is a real service and it is also a ceiling.
Import duty, the one number nobody on this side can quote
The published position on the international leg is blunt: logistics is provided by third-party providers, those providers are constrained by customs policy, there are logistics risks, and the buyer carries them.
OOPBUY is not responsible for the confiscation, damage, loss, or delay of the products that occurred due to the policy of the customs or the uncontrollable risks associated with the international transportation.
Logistics risks, operator help centre, read 2026-10-10
Review current insurance coverage, exclusions and claim deadlines separately; insurance does not cover every loss. Destination tax or duty depends on the destination and shipping arrangement, so check how the selected line handles it.
Reading the QC photos when they arrive
The current customized-QC article describes free standard inspection photos and optional specific measurements or details. Compare quantity, colour, model and size labels with the order. Standard visual QC cannot establish fit, exact colour reproduction or long-term performance.
Start with the count
Quantity is named in the scope, which makes a short delivery the simplest thing to raise.
Read the label rather than the garment
Specification is checked against what is printed, so that is where a mismatch shows.
Ask when a view is insufficient
A photo alone may not settle colour, fit or material questions. Ask for a useful close-up or measurement and review the after-sales options.
Extra photographs can be bought one at a time where the standard set does not answer something specific.